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HELP CENTER

Looking for answers? You've come to the right place.

Pura Vida Brand Ambassadors

What is a Pura Vida Brand Ambassador?

What are the rules of the Brand Ambassador Program?

Why did we change the name of the program?

What are the Ambassador reward tiers?

When are Ambassador rewards processed/shipped?

Can I change my Ambassador code?

What is your Ambassador account?

In what circumstances does my Ambassador code not work?

What should I do if it looks like I am missing commission(s)?

What are the Brand Ambassador emails and when do I receive them?

What is the affiliate shopping link?

Can my Ambassador code be used with other discount codes?

What do I do if I'm missing one of my Ambassador rewards?

What if I forget/couldn't apply an Ambassador code to an order?

How do I track my sales and commission?

Why is there a negative commission amount in my Ambassador account?

How do I get paid for my sales?

What is my Payment History?

Where can I see my conversions?

How do I make a Paypal account?

What if I don't want to be a Pura Vida Brand Ambassador anymore?

Do I need to meet a certain sales quota or amount?